Chairman's Letter

ASSIST-CARD is founded upon one simple, ironclad promise: "We’ll be there for you, always." 

We deliver around-the-clock travel emergency assistance to US travelers in all situations, under any conditions, anywhere and at any time.  At ASSIST-CARD, "twenty-four seven" isn’t a catch phrase it’s a solemn pledge. One we’ve proudly honored for more than three decades.

You’re driving along a dark road on the outskirts of Rio de Janeiro and your battery dies.  While traveling in the Middle East you fall suddenly ill and need to find a specialist—now.  You fly into Paris for a business conference, but your luggage has made other plans. Every day, and usually at the most inconvenient times and places, travelers the world over encounter unexpected challenges that can derail even the best-laid plans. You thought your travel insurance policy would get you out of your jam?  Think again.

To overcome challenges like these, you need to be able to call upon a strategically-designed, worldwide network of rapid-responders. You need ASSIST-CARD.

In an emergency, an ASSIST-CARD member simply dials a single telephone number, collect.  That’s it.  Within moments, an ASSIST-CARD response team springs into action anywhere, any place, any time, and under any conditions.

It’s no coincidence that ASSIST-CARD was founded in Switzerland, the land that brought us the Saint Bernard rescue dog and the Swiss Army knife. We began ASSIST-CARD in Geneva more than thirty-six years ago, and since then we’ve had a lot of practice getting it right.  We’re proud of the reputation for excellence and dependability that we’ve earned over the years. And it’s that reputation that has permitted us to expand into a worldwide operation.  We have fine-tuned our rapid-response network to make certain that our members receive the fastest and most professional assistance available.

We hope you’ll never have to call us.  But if you do need us, just remember our promise: "We’ll be there for you, always." 

NICOLAS KEGLEVICH

"TRAVEL SAFE. TRAVEL WITH US"